Shipping & Delivery

  LOCAL SHIPPING 

For all local order placed online for delivery in Singapore

Once you've placed an order, an order confirmation email will be sent to you. 

  • We provide Free SingPost's Standard Mail service for all orders by default.
  • Customer has the option to use SingPost's Registered Postage service for a flat rate fee of SGD$4.30 incl.GST.
  • A tracking number will be provided for SingPost's Registered Postage service.
  • Please kindly allow 3 - 5 working days for your parcel to reach you.
  • Please note that with SingPost deliveries, preferred delivery timing slots are not available.
  • If you happen to not be home when a delivery was made via SingPost, a notice slip will be left at your doorstep to advise you on how and where your parcel can be collected from.

* For Singpost's Standard Mail service, there are no insurance or tracking options. This is non-insured and customers bear the risk of lost parcels.

* Customer are advise to opt for Registered Mail Delivery for piece of mind. Registered Mail service offers insurance and tracking options.

Usually you can expect receiving of your order within 3 to 5 working days from order date when you opt for your delivery service via Singpost's Standard Mail or Registered Mail service.

In rare situation that you do not receive your order within 5 working days or a wrong item being delivered, please contact us via email with your Order ID.

 

Next Working Day Delivery for orders placed before 2pm 

  • Next Working Day Delivery at $16.05 (Incl.GST)  * Except Public Holidays

 

Pick Up at our Office ?

Sorry, we do not offer this option for now.


For International Order

We ship to the following countries in South East Asia 

Australia | China | HongKong | India | Indonesia | Japan | Malaysia | Maldives | New Zealand | Philippines | South Korea | Taiwan | Thailand | Vietnam  

For Orders below 2KG - Shipping by Singpost Registered Mail

For Orders above 2.1KG - Shipping by Speedpost

Shipping rates and shipping time will be shown on check out page based on ordered weight 

For countries not listed please email us at contact@kitchenary.com.sg for order and shipping details.

We will send you the quotation for shipping costs. Purchase will be shipped after payment is received.

All customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. 


Should there be any problems with your shipping or delivery, We will be in direct contact with you to resolve the issue as quickly as possible with as little inconvenience to you.
If you have however received your order and find that it is damaged, please kindly email us at contact@kitchenary.com.sg